Returns & Exchanges
At Kultured Art, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit for your collection, you can return or exchange eligible products within 30 days of delivery.
Initiate Your Request
Log into your account portal or contact our support team with your order number and the reason for your return.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Ship the Item
Affix the prepaid shipping label provided by our team and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing